1. A consumer --
a) Sells goods and services
b) Buy goods and services
c) Produces goods and services
d) Delivers goods and services
Answer : B
2. Adulteration is --
a) Selling defective items
b) Overpricing
c) Underweight measurement
d) Mixing cheap materials
Answer : D
3.Causes of consumer exploitation ---
a) Right to Information
b) Proper Supply
c) Low literacy
d) High literacy
Answer : C
4.Which is not a function of PDS --
a) Control Hoarding
b) Control Prices
c) Control over charging
d) Consumer Redressal
Answer : D
5. COPRA stands for --
a) Consumer Protection Act
b) Consumer Prevention Act
c) Consumer Police Act
d) Consumer Power Act
Answer : A
6. Pick odd one out
a) Right to information
b) Right to choice
c) Right to adulteration
d) Right to redressal
Answer : C
7. Pick odd one out
a) Right to safety
b) Right to life
c) Right to consumer education
d) Right to representation
Answer : B
8. National Consumer Day is celebrated in India
a) 24 December
b) 25 December
c) 26 December
d) 27 December
Answer : A
9. COPRA does not propose formation of
a) National Consumer Court
b) State Consumer Court
c) District Consumer Court
d) High Court
Answer : D
10. ISO stands for
a) International Standard Organization
b) International Organization for Standardization
c) International School Organization
d) International Standardization
Answer : B
11. Consumer Complaint forum is called
a) Consumer forum
b) RTI
c) High court
d) Police Station
Answer : Consumer forum
12. World Consumer Rights Day is celebrated on
a) 15 March
b) 5 March
c) 10 March
d) 20 March
Answer : 15 March
13. A consumer
a) Buy goods and services
b) Sells goods and services
c) Produces goods and services
d) Delivers goods and services
Answer : Buy goods and services
14. Pick the odd one out
a) CID
b) BIS and ISI
c) ISO
d) HALLMARK
Answer : CID
15. RTI stands for
a) Retail Trade Information.
b) Right to Information.
c) Remedy to Information.
d) Right to Insurance.
Ans. b) Right to Information.
16. RTI was enacted in
a) October 2005.
b) May 2006.
c) June 2006.
d) July 2006.
Ans. a) October 2005.
17. To get justice, consumers should go to the
a) district court.
b) high court.
c) supreme court.
d) consumer court.
Ans. d) consumer court.
18. The judicial machinery under COPRA is considered
a) two-tier.
b) three-tier.
c) four-tier.
d) five-tier.
Ans. b) three-tier.
19. The district level court deals with the cases involving claims up to
a) 10 lakhs
b) 20 lakhs
c) 30 lakhs
d) 40 lakhs
Ans. b) 20 lakhs
20. An agency that develops standards for goods and services is known as
a) Bank Insurance System.
b) Bureau of Indian Standards.
c) Bureau of Indian Statistics.
d) Body Ingredient System.
Ans. b) Bureau of Indian Standards.
21. When did the United Nation adopt the guidelines for consumer protection?
a) 1983
b) 1984
c) 1985
d) 1986
Ans. c) 1985
22. National level court deals with cases involving claims exceeding
a) 1 crore.
b) 2 crores.
c) 3 crores.
d) 4 crores.
Ans. a) 1 crore.
23. A consumerís right against unfair trade practices is the
a) right to fight.
b) right to seek redressal.
c) right to be informed.
d) right to choose.
Ans. b) right to seek redressal.
24. In India, the National Consumers Day is observed on
a) 24th October.
b) 24th December.
c) 24th January.
d) 24th March.
Ans. b) 24th December.
