Consumer Rights MCQs

1. A consumer --

a) Sells goods and services 

b) Buy goods and services

c) Produces goods and services 

d) Delivers goods and services

Answer :  B

2. Adulteration is --

a) Selling defective items 

b) Overpricing

c) Underweight measurement 

d) Mixing cheap materials

Answer :  D

3.Causes of consumer exploitation ---

a) Right to Information 

b) Proper Supply 

c) Low literacy 

d) High literacy

Answer :  C

4.Which is not a function of PDS --

a) Control Hoarding 

b) Control Prices

c) Control over charging 

d) Consumer Redressal

Answer :  D

5. COPRA stands for --

a) Consumer Protection Act 

b) Consumer Prevention Act

c) Consumer Police Act 

d) Consumer Power Act

Answer :  A

6.  Pick odd one out

a) Right to information 

b) Right to choice

c) Right to adulteration 

d) Right to redressal

Answer :  C

7. Pick odd one out

a) Right to safety 

b) Right to life

c) Right to consumer education 

d) Right to representation

Answer :  B

8. National Consumer Day is celebrated in India

a) 24 December 

b) 25 December 

c) 26 December 

d) 27 December

Answer :  A

9. COPRA does not propose formation of

a) National Consumer Court 

b) State Consumer Court

c) District Consumer Court 

d) High Court

Answer :  D

10. ISO stands for

a) International Standard Organization

b) International Organization for Standardization

c) International School Organization

d) International Standardization

Answer :  B

11. Consumer Complaint forum is called

a) Consumer forum

b) RTI

c) High court

d) Police Station

Answer :  Consumer forum

12.  World Consumer Rights Day is celebrated on

a) 15 March

b) 5 March

c) 10 March

d) 20 March

Answer :  15 March

13. A consumer

a) Buy goods and services

b) Sells goods and services

c) Produces goods and services

d) Delivers goods and services

Answer : Buy goods and services 

14.  Pick the odd one out

a) CID

b) BIS and ISI

c) ISO

d) HALLMARK

Answer :  CID

15. RTI stands for

a) Retail Trade Information. 

b) Right to Information.

c) Remedy to Information. 

d) Right to Insurance.

Ans. b) Right to Information.

16.  RTI was enacted in

a) October 2005.

 b) May 2006.

c) June 2006. 

d) July 2006.

Ans. a) October 2005.

17. To get justice, consumers should go to the

a) district court. 

b) high court.

c) supreme court. 

d) consumer court.

Ans. d) consumer court.

18.  The judicial machinery under COPRA is considered

a) two-tier. 

b) three-tier.

c) four-tier. 

d) five-tier.

Ans. b) three-tier.

19.  The district level court deals with the cases involving claims up to

a) 10 lakhs 

b) 20 lakhs

c) 30 lakhs 

d) 40 lakhs

Ans. b) 20 lakhs

20.  An agency that develops standards for goods and services is known as

a) Bank Insurance System. 

b) Bureau of Indian Standards.

c) Bureau of Indian Statistics. 

d) Body Ingredient System.

Ans. b) Bureau of Indian Standards.

21. When did the United Nation adopt the guidelines for consumer protection?

a) 1983 

b) 1984

c) 1985 

d) 1986

Ans. c) 1985 

22.  National level court deals with cases involving claims exceeding

a) 1 crore. 

b) 2 crores.

c) 3 crores. 

d) 4 crores.

Ans. a) 1 crore. 

23. A consumerís right against unfair trade practices is the

a) right to fight. 

b) right to seek redressal.

c) right to be informed. 

d) right to choose.

Ans. b) right to seek redressal.

24.  In India, the National Consumers Day is observed on

a) 24th October. 

b) 24th December.

c) 24th January.

d) 24th March.

Ans. b) 24th December.